Special Requests.
If you have a design in mind that is not yet listed on the site, fill out the second form on the "Order." page to submit a request.
Guarantee.
All shoes are 1:1 hand-painted customs. I work individually with every customer on their own specifications, and will send updates when certain approvals may be required. There are no stencils involved. These are all original designs that I create as new each and every time a new shoe is in production.
I use acrylic paint, and top all designs off with acrylic finisher. This makes the design water-resistant, and able to be scrubbed and cleaned if needed. I recommend any shoe cleaner, or just normal soap and water with a short-bristled brush to take off any dirt or spills.
Disclaimer.
Not all shoes are created equally. Nike has the occasional quality control issue, and some shoes may come with small factory flaws. If this is the case, I will always notify the customer and a return may be made if the flaw is disapproved of. This will cause a delay in the production process, but is something that is out of my control.
My paint DOES NOT BOND perfectly with the extruded air logo on the midsole. This is solely for an aesthetic purpose, and I can promise that the paint will wear off eventually with time.
Shipping.
All shoe boxes will be securely packed in shipping boxes.
Once a custom is completed, I will notify the buyer, and ask for the shipping address. All shoes will be shipped out the same or next day of completion with USPS 2-3 day priority mail. Shipping time varies based on location. The price for a shipping label is 10$, which will be added on to the initial invoice/payment if required.
I hold no responsibility if the item is lost or damaged in transit. A base insurance cost of 100$ is held on a USPS Priority package. I have never had a problem with the shipping service, other than some small delays from time to time.
Shoes are also available for pick-up in San Francisco. Delivery is also available for an additional cost of 10$
Terms and Conditions.
All sales are final: no refunds, cancellations, or returns.